Essential for Managing International Marathon Events
As an international marathon event organizer, we faced several challenges:
1️⃣ Japanese event registration sites wouldnft list our event without a phone number.
2️⃣ Runners often called early in the morning or late at night to ask if the event was still scheduled due to bad weather forecasts.
With limited time and our producers & directors handling critical final preparations, answering these calls was nearly impossible.
DELIGHT phone bot truly helped us execute both our own events and those organized for our clients. It streamlined communication, allowing us to focus on ensuring everything ran smoothly. Highly recommended!
Fingerprint Authentication hardware manufacturer(Tokyo, Japan with several dozen employees) )
Simplified Our Call Handling & Reduced Workload
Before using DELIGHT, handling incoming calls was time-consuming and complicated.
After implementing DELIGTH, our workload was significantly decreased. Making call management much easier.
DELIGHT
Hiroyuki annO
(Embassy/Consular)DELIGHT Helped Us Manage Calls Efficiently and Improve Response Time!"
Challenge:
Before implementing DELIGHT, we were overwhelmed with a huge number of phone calls that we couldn’t handle effectively.
Solution:
After implementing DELIGHT, we were able to redirect phone calls to email messages. Callers were informed that they should write an email to get their questions answered. This allowed the person in charge to respond to messages at a more suitable time, improving efficiency and response quality.
Testimonial:
We are totally satisfied with DELIGHT and are eager to continue our cooperation. It has made a significant difference in how we manage customer inquiries.