When cases reach the legal escalation phase in the DELIGHT Debt Collection Agent, matching cases are automatically referred to your firm. Register your conditions, fees, and coverage areas in the portal — intake to document collection, all online.
Four simple steps from registration to engagement
Set up your profile, service conditions, fee structure, and coverage areas
Cases matching your acceptance rules are referred automatically
Check debt details, dunning history, and required documents online
Share progress after engagement — all within the portal
Define debt amount ranges, case types, and conditions — receive only cases that fit.
Manage referred cases in one list with dunning history, debtor info, and consented documents.
Specify documents needed for engagement — cases arrive with them already collected.
Register retainer and success fees to prevent mismatches with clients.
Set the prefectures and regions you serve; only in-area cases are referred.
Debtor information is shared only after client consent — designed for compliance.