AI-native phone infrastructure for service businesses.
Vision
Mission
DELIGHT was built from operational reality. In 2015, during an international marathon in Hiroshima with over 1,000 participants, phone inquiries overwhelmed the organizing team.
At the time, there was no phone automation capable of handling inquiries during busy daytime operations or late-night and early-morning hours. Every customer call depended entirely on human availability.
That structural inefficiency became the foundation for DELIGHT.
Founded in Delaware in 2023, DELIGHT builds multilingual AI agents that automate inbound and outbound phone communication.
We replace manual phone workflows with structured, always-on AI execution.
DELIGHT was founded by Hiroyuki Anno , a former international sports event organizer and sports agent with over 20 years of cross-border execution experience.
His background in high-pressure operations shaped DELIGHT’s focus on reliability, discipline, and execution at scale.
Company Name: DELIGHT Global Inc.
Incorporated: Delaware, United States (2023)
United States (Headquarters)
TEL: +1-929-445-5045
Email: info@delight.fit
Singapore
DELIGHT Asia Tech Pte. Ltd.
UEN: 202438353H
68 Circular Road, #02-01, Singapore 049422
TEL: +65-3158-2033
Japan
DELIGHT Inc.
Resona Kudan Building 5F KS Floor
1-5-6 Kudan-minami, Chiyoda-ku
Tokyo 102-0074, Japan
TEL: +81-3-4588-9109
Qualified Invoice Issuer No.: T1010001142335
Certificate No: IS 737189
The information security management system of our Japan entity is certified under ISO/IEC 27001, demonstrating structured risk management and operational security controls.