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Fintech

From Verification to Conversation: How eKYC and Phone Bots Streamline Customer Onboarding

In today's fast-paced digital world, customer onboarding and identity verification (eKYC) have become customer support bottlenecks. Lengthy authentication processes frustrate new customers and staf...

Cybersecurity Alerts in Singapore: How AI Phone Agents Can Educate and Protect Customers

📌 OverviewRecent trends in Singapore reveal a sharp increase in AI-driven scams—from deepfake impersonation of executives to AI-powered phishing. With malicious bot traffic reaching 45% of total in...

Secure by Design: Using eKYC and Phone Bots to Protect Customer Data and Build Trust

  Integrating electronic Know Your Customer (eKYC) processes with AI-powered phone bots offers call centers a powerful opportunity to enhance security, reduce fraud risk, and foster customer confid...

financeEventually, Where Is My Safe Deposit?

Eventualmente, ¿Dónde está mi caja de seguridad?

En un mundo donde la seguridad financiera es primordial y la confianza en las instituciones se pone a prueba continuamente, uno podría preguntarse: “¿Eventualmente, dónde está mi caja de seguridad?...

FintechSecuring Identity in the Age of Voice Cloning: Strategies for Financial Institutions in Telephone Support

Asegurando la Identidad en la Era del Clonación de Voz: Estrategias para Instituciones Financieras en Soporte Telefónico

kycEn el actual panorama digital en rápida evolución, los avances tecnológicos han dado lugar a la clonación de voz y a bots telefónicos impulsados por IA que pueden imitar la voz de una persona co...